Subcontractor Portal is LIVE!
TCP will use this secure web-based subcontractor portal that will aggregate data of all types.
This portal would include the following:
- Separate logins for every employee of each subcontractor.
- Ability for those individuals from the subcontractor with an administrative role to add/create/modify users and user roles.
- Ability for subcontractors to add and update resource homes, provide license info to TCP and receive communications from TCP administration.
TCP will hold regularly scheduled meetings with subcontractors both as a group (semi-annually; to discuss concerns, trends, and other programmatic issues) as well as individually (quarterly; to discuss individual subcontractor performance vs. the group as a whole). Using the scorecard method, the goal is to recognize positive performance and empower all subcontracting agencies to strive for improved service quality and excellence.