Outcomes Specialist

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EMPLOYMENT STATUS:                Full-time

FLSA STATUS:                                  Exempt

REPORTS TO:                                   CUA Case Manager Supervisor




The Outcomes Specialist works as part of the CUA support team toward achieving the objectives as established in the Single Case Plan.  The specialist facilitates safe case closure for in home services cases.  In conjunction with the CUA Case Manager, this position facilitates reunification or other permanency for youth.  Regular travel required.



Bachelor’s degree in Social Work or related field preferred including sociology, psychology, counseling, criminal justice, education, divinity or public health administration.  Bachelor’s degree in an unrelated field is acceptable with required minimum years of experience.



Bachelor’s degree in Social Work, two (2) years experience in child welfare or a related

field or Bachelor’s degree in unrelated field, three (3) years experience working with children, youth and

family serving systems.



  • Must be flexible and willing to change work schedule to accommodate client families.
  • Must have strong communication skills both written and verbal.
  • Knowledge of child and family service systems.
  • Ability to provide accurate and timely reports and recommendations.
  • Knowledge of social work values and/or child welfare services.
  • Strong working knowledge of computer applications (Microsoft Office, Excel) and ability to work with various digital information systems.
  • Ability to establish and maintain positive, professional relationships with clients, co-workers and visitors.



  • Valid driver’s license and ability to use own vehicle when other means of transportation is not available.
  • Must be free from any communicable/infectious diseases.
  • Provide a valid PA child abuse clearance, FBI check and Criminal Background Check.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Assists the CUA case manager to focus on permanency opportunities.
  • Tracks and manages the movement of cases through the permanency process.
  • Assists the CUA case manager in preparing the children, youth, and families for reunification or other permanency.
  • Supports the CUA case manager in preparation for court.
  • Follows DHS CUA Practice Guidelines as well as any published changes and additions to same.
  • Utilizes Strengthening Families framework in the performance of duties.
  • Maintains confidentiality and ensure HIPPA compliance. Ensure that information concerning families is not accessed or disclosed except in the performance of duties.
  • Report immediately to supervisor any concerns about the safety of children or youth in the household or placement facility.
  • Completes all paperwork and other documentation timely and in accordance with the DHS CUA Practice Guidelines.
  • Maintains compliance with all applicable laws, regulations, and bulletins issued by the Department of Public Welfare (DPW) Office of Children Youth and Families.
  • Able to work a flexible schedule to meet the needs of children, youth, and families and to cover emergencies.
  • Participates in Family Team Conferences when necessary.
  • Attends Court Hearings as needed but never in lieu of the CUA case manager.
  • Completes all paperwork and other documentation timely and in accordance with the DHS CUA Practice Guidelines.
  • Prepares for and actively participate, as required, in all meetings and conferences.
  • Works cooperatively and collaboratively with other members of the CUA support team and DHS and Juvenile Probation staff as indicated. Communicate regularly and respond promptly to messages.
  • Participates in all required training and complete a minimum of 40 hours annually as specified.
  • Prepares for and actively participate in regular supervisory meetings.



Adaptability                       Customer/Client Service & Support               Planning & Organizing

Communication                Creative                                                                  Influencing/Negotiation Skills


PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).


While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to walk and sit.  The employee is occasionally required to stand, to drive; use hands to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.


Interested candidates should send a resume and letter of interest to:

Sheila Brown, Human Resource Generalist, email: sheila.brown@taborcp.org.


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